Pharmacy information

PharmaDocs is a registered pharmacy

The pharmacy is registered with the General Pharmaceutical Council with number 9011198.

The premises address is:
Unit 1, 223 East India Dock Road, London E14 0ED.

Opening hours

Our website is always open, and you can place an order 24 hours per day. However our pharmacy is only open when we have pharmacy staff on site - during our opening hours - and any pharmacy related orders will only be processed during those hours. Monday: 9am-5pm
Wednesday: 6pm-10pm
Friday: 9am-5pm
Saturday: 9am-7pm
Sunday: 9am- 7pm
If you are unable to find the information you are looking for, and it is not within our opening hours, you can email us on support@pharmadocs.co.uk and our pharmacist will respond next time the pharmacy is open. If you need more immediate help visit NHS's website : http://www.nhs.uk You will also be able to find details of other local health services available here. If you need medical help fast but it's not a 999 emergency, use the NHS 111 service. Simply call 111. This service is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

Today's Responsible Pharmacist

Please call or email support@pharmadocs.co.uk to find out

Superintendent pharmacist

Superintendent Pharmacist is Mr Nur Choudhury who is registered with the GPhC with number 2058287

Our pharmacy services

As your online pharmacy medino offers a wide range of services for you, your family and your community.

Dispensing

Read more about our prescription services below.

Medicine Containers

All medicines are dispensed in child and animal resistant sealed bags. Please remember to keep all medicines out of reach and sight of children. Our pharmacist can advise you on safe storage of medicines.

Emergency supplies

If you need one of your regular prescribed medicines in an emergency, when you are unable to contact your doctor, we may be able to help. This can only be done in genuine emergencies and it may incur a charge. Please contact our pharmacist fore more information.

Unwanted Medicines

Please return all unwanted medicines to the pharmacy where we will dispose of them safely. For more information on how to return your medicines contact us by calling us or by emailing support@pharmadocs.co.uk

Health Advice and Self Care

Our pharmacist is available for advice on all medicines and minor ailments, in private if required. We can also give you advice on how to live a healthy life, for example advice on how to stop smoking, or healthy diets. We also have information available on our web site and can direct you to other sources for advice and assistance if we cannot help you ourselves.

Patient Medication Records

Our system allows us to keep records of all your prescriptions dispensed by us. This helps us check for possible problems, such as reactions between medicines, and will help us deal with any queries you may have. We comply with the Data Protection Act (2018), GDPR and the NHS code of practice on confidentiality.

Private prescriptions

We can dispense private prescriptions as prescribed by your doctor. For more information email our pharmacist at support@pharmadocs.co.uk

Delivery

We offer deliveries to your home. Call our pharmacy for more information

Medicines sales

We keep a wide range of over the counter medicines and related products. Our staff members can help you to select the most appropriate products for your needs.

Holiday healthcare

We can advise on medical requirements for travellers, including anti-malaria medicines.

Pharmacy services

To register for prescriptions with our pharmacy services you first need to have an account. Email NHS pharmacy register to support@pharmadocsc.co.uk. You can also sign up other people that you handle the medication for. On the same page you may also nominate pharmadocs as your pharmacy. This means you will receive all your prescriptions through us. If you do not choose to nominate us as your pharmacy while registering, you can ask your GP to do this for you at a later time, or email our pharmacist at support@pharmadocsc.co.uk

Filling your prescription

Once registered for our pharmacy services you are all set up to receive your prescription medication through Pharmadocs. Once an electronic prescription (EPS) reaches us, we will match the prescription to your account based on the information you provided and our pharmacist will get in contact with you to let you know there is a prescription for you at medino. For private prescriptions you will need to post the prescription to our premises at:
Unit 1, 223 East India Dock Road, London E14 0ED.

Paying for your prescription

If you are exempt from paying your prescription, this will not apply to you. You can read more about who is exempt from paying for NHS prescriptionsYou will receive an email where our pharmacist will give you the details of how to pay for your prescription and the amount to be paid. The cost will be £9.00 per prescription item April 2020.

Receiving your medicine

Once your prescription has been paid for it will be sent out to the address of your choice. You can tell our pharmacist where you would like the medicine to be sent.

Urgent medication

Please note that because of the method of payment and the fact that the medicine is sent to you by post, the deliveries of prescription medicine will not be as swift as our regular deliveries. Therefore, if you are in urgent need of your medicine, please choose a nearby high street pharmacy instead.

Health Advice and Self Care

Our pharmacist is available for advice on all medicines and minor ailments, in private if required. We can also give you advice on how to live a healthy life, for example advice on how to stop smoking, or healthy diets. We also have information available on our web site and can direct you to other sources for advice and assistance if we cannot help you ourselves.

Patient Medication Records

Our system allows us to keep records of all your prescriptions dispensed by us. This helps us check for possible problems, such as reactions between medicines, and will help us deal with any queries you may have. We comply with the Data Protection Act (2018), GDPR and the NHS code of practice on confidentiality.

Private prescriptions

We can dispense private prescriptions as prescribed by your doctor. For more information email our pharmacist at support@pharmadocs.co.uk

Delivery

We offer deliveries to your home. For more information about this read our section on shipping.

Medicines sales

We keep a wide range of over the counter medicines and related products. Our staff members can help you to select the most appropriate products for your needs.

Holiday healthcare

We can advise on medical requirements for travellers, including anti-malaria medicines.

What does Electronic Prescription Service mean?

Electronic Prescription Service (EPS) is an NHS service which allows your GP to send your prescriptions electronically from their computer to your chosen pharmacy. This means that you won’t have to go back and forth between your GP surgery and Pharmacy with a paper prescription to lose and won’t have to visit your GP every time you need a new prescription.

What does "nominate a pharmacy" mean?

“Nominating a pharmacy” simply means choosing the pharmacy you would like to have your electronic prescription sent to. The nominated pharmacy will receive the prescription from your GP, and will make it ready for you to collect. But what if you could have your medication delivered directly to your home or work address? By choosing to send your prescription to medino you automatically sign up for a hassle free prescription service. In fact, once our pharmacist receives the prescriptions from the GP she will prepare the medications for you and ship it to your preferred address.

What do I get from this service?

Using EPS means that:

  • You can save time and money
  • You won’t have to visit your GP as often
  • You can Nominate (choose) a Pharmacy that deals with your prescription
  • You can have your medication delivered at home with PharmDocs

EPS and repeat prescriptions

EPS Repeat Dispensing is a process that allows a patient to obtain repeated supplies of their medication or appliances without the need for the prescriber to hand sign authorised repeat prescriptions each time. The GP authorises and issues a batch of repeat prescriptions electronically until the patient needs to be reviewed. The prescriptions are then dispensed at the specified interval by the patient’s nominated pharmacy. The Repeat Dispensing service is particularly useful for patients with long term or chronic conditions. These can range from diabetes and arthritis to mental illness. About 15 million people in England have a long term condition. If you are currently using a repeat prescription service, then the EPS could be beneficial to you.

Can I use EPS for my prescriptions?

EPS is recommended to patients who have a stable condition and:

  • Collect their medicine from the same place most of the time.
  • Already use a repeat prescription service
  • Doesn’t want to, or find it difficult to regularly visit their GP for prescriptions

The EPS may not be suitable for patients who doesn't get prescriptions very often and/or pick their medicines up from different places. Are you still unsure whether EPS is right for you? Call us and we will help you find out.

How do I start the Electronic Prescription Service?

You can get started by choosing, also known as nominating, the place you wish to have your prescription sent to. The place can be:

  • A physical or online based pharmacy, such as medino
  • A dispensing appliance contractor (if you use one)
  • Your dispensing GP practice (if you are eligible)

If you would like to nominate pharmadocs. You can also nominate our pharmacy by contacting our pharmacist, for example by emailing us at support@pharmadocs.co.uk

Miscellanoeus

Can I change a nominated pharmacy?

Yes you can. Let your GP know If you don’t want your prescription to be sent electronically. If you want to change or cancel your current nomination, simply speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Let them know before your next prescription is due or your prescription may be sent to the wrong place.

How can I find out if I have already nominated a pharmacy?

To check which your currently nominated pharmacy is, ask any pharmacy to check for you.

Who will see my details?

EPS is a secure and confidential service. Your electronic prescription will only be seen by the same people that can already see your current paper prescriptions (GP practices, pharmacies and NHS prescription payment and fraud agencies).

What information will I need to provide?

To register and nominate a pharmacy or a dispensing appliance contractor, you will need to provide your personal details, including name, address and contact details. It only takes a few minutes to complete the application form, and you can change or cancel your nomination any time.

Do I have to pay for using EPS?

No, you don't have to pay anything extra to use EPS. The service is provided and offered by NHS.

Do I need to pay to get my medicine delivered?

No, your medicine will be delivered to your chosen address free of charge.

Can I choose or change the delivery address of my medicine?

Yes you can. You can choose to have your medicine delivered to an address of your choice, for example you home or work address. Simply let your nominated pharmacy know your preferred delivery address.